FAQ

FREQUENTLY ASKED QUESTIONS

Most of our information is available for free, but if you make an account, you can have your own profile, make friends, read, contribute and start your own to forums and groups.

If the answers you want aren’t here, please feel free to contact us with your questions.

Most of our information is available for free – you don’t need to sign up.  However, if you want to follow one of our courses, or make a profile and interact with other members you’ll need to sign up.

It’s free to become a member of TNV, you’ll only need to pay for the courses you want to follow.

You can cancel your membership any time through your account settings. 

To find out more, please refer to our TERMS OF SERVICE.

No.  Our platform is for singers worldwide.  The company is registered in the UK and therefore the payment will be taken in Pound Sterling, all taxes are included, there are no hidden fees, but the exchange rate may differ slightly depending on the day of your purchase. 

We are based in London and The Netherlands with connections worldwide.  We aim to seek out more diverse, international and inclusive voices to be present on the platform.

Everybody is welcome at The Network: Vocal, however the target audience is young singers and schools, so our communication and content is tailored to them.

Teachers are very welcome to join the platform.  TNV is built for students and young singers, so the information and content is tailored to them.  We hope The Network: VOCAL can be a tool you can use to support your students in helping them to make informed decisions about their study and career choices.

We are very happy to have you on the platform, as your insight and experience will add value to discussions in our groups and forums.

You will notice the platform does not have a list of singing teachers and coaches, and we do not aim to build one of these in the future.  We do not wish to approve or condemn any teacher, as finding the right match in a teacher-student relationship is a personal choice.  We kindly request that you do not use this platform as a place to advertise for new students. 

You are in control of who can see what on your feed.  With each post, upload and comment, you can decide whether to have it be: for all members/public, your connections, or only you.

Groups and forums can also set their own privacy.  This can range from:

    • Any site member can join this group.
    • This group will be listed in the groups directory and in search results.
    • Group content and activity will be visible to any site member.
  • Private group/forum
    • Only people who request membership and are accepted can join the group.
    • This group will be listed in the groups directory and in search results.
    • Group content and activity will only be visible to members of the group.
  • Hidden group/forum
    • Only people who are invited can join the group.
    • This group will not be listed in the groups directory or search results.
    • Group content and activity will only be visible to members of the group.

Was your question not here?  Feel free to contact us either with the form below – or you can send us a private message when you’re logged in!